FIRST National Bank (FNB) is set to continue providing its customers with reliable high-speed electronic banking services and has since renewed its contract which was signed this week with internet service provider Paratus Telecommunications Zambia. FNB Zambia chief executive officer Leonard Haynes said the bank required systems that enabled it to meet the service
demands of its customers. Mr Haynes said Paratus had been a reliable partner in delivering that service expectation, saying that was the reason the
contract was renewed. Paratus Telecom Zambia country manager, Marius van Vuuren, and Mr Haynes signed the agreement, extending the six-year working relationship. Under the terms of the contract, Paratus enabled FNB to provide a robust electronic banking platform to its customers across the bank’s branches and agencies throughout the country. It also entailed connecting FNB Zambia to the Bank of Zambia’s Electronic Clearing House and the Zambia Revenue Authority (ZRA) as well as the MTN and Airtel mobile networks. Paratus is also connecting FNB Zambia back to the bank’s head office in South Africa via a redundant Virtual Private LAN Service (VPLS). And Mr van Vuuren said the contract reaffirms its business commitment towards the partnership they had with FNB in Zambia as well as in Africa. “This also confirms that we are the leader in the industry when it comes to reliable connectivity for banking services, and we are able to do this because we invest time, resources and money into our world-class infrastructure. ‘‘The Paratus Telecom Group provides connectivity to more than 20 banking and financial institutions across Southern Africa.,” said Mr. van Vuuren. Meanwhile, FNB head of information technology Andrew Banda said Paratus provided not only link quality but also the exceptional support service that had been the key success behind its offering.